A Physician Practice's survival and independence can hang on: 1) meeting expanding regulatory compliance; 2) growing market share; 3) anticipating the persistent threats of reimbursement cuts; 4) reducing expenses and, 5) optimizing net revenue! The probabilities of achieving all of these worthy objectives are greatly increased by improving outcomes and making patients happy!
The skill of diagnosing and developing a reasonable treatment plan is only as successful as the patient’s willingness to comply with it. So, providers must expand their mechanisms of influence to increase compliance, outcomes and satisfaction!
There are new tools to help achieve patient compliance with prescribed drugs. Fortunately, it can help solve “survival kit” objectives! The system should be simple; where, as you write scripts, the patient’s medical record is updated and their prescription is being filled for pick-up at check-out as they schedule their next appointment. Also, a patient should be called within 24 to 48 hours after discharge to:
- document compliance
- answer questions
- update records
- schedule a private (billable) medication assessment
- confirm follow-up appointments and set up renewal prescriptions through a courier or mail service
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